Dorner Advantage. Move Fast. Move Smart.
Customer Edition-Sept. 2009
Volume 5 Issue 8
  Virtual Tour of Pack Expo BoothInterfacing with Large Pulleys for Small Part Transfers

Stop by Dorner’s booth to see two new products: the new iDrive and a brand new addition to the AquaGard™ family.

It’s that time of year again when thousands will herd to the largest packaging and processing trade show in the world at the Pack Expo in Las Vegas, Nev. The expo at the Las Vegas Convention Center will be fast paced and full of enthusiasm – and Dorner is thrilled to show the industry what we have to offer.

Dorner will be exhibiting in booth C-1231, which can be accessed from all halls of the convention center. Our new, lighted sign featuring our new logo with the Move Fast. Move Smart. tagline is among several new elements of our booth. With a true commitment to continuous product innovation and development, we will be showing off two new products: the new iDrive; and the soon-to-be-released enhancement to our sanitary AquaGard line of conveyors.

The new iDrive will be integrated into a re-circulating “race track” demo, moving objects through transfers from one conveyor to another in a continuous motion using tailor-fit guiding. The iDrive demo will tell the story of its space saving design and ease of integration. You can find the iDrive demo underneath our bridge-like Z-frame demo.

The Z-frame demo will be a 7400 Series AquaPruf conveyor paired with a 5200 Series QWIK conveyor facing each other. The two cleated belt Z-frame conveyors will be continuously moving materials up the conveyors, over the heads of show attendees, across the top of the “bridge” and back down. As you walk under the demo you will see our newly redesigned AquaGard loop demo.

You may remember last year’s AquaGard demo at WestPack, moving cartons of candy through transfers and up inclines. At this year’s Pack Expo, the AquaGard product has a whole new look, thanks to the latest addition to this line of stainless steel conveyors. What’s the latest addition? Stop by our booth (C-1231) to see!


Dorner Advantage Never SleepsService Hotline

Introducing the new after-hours Service Hotline

Dorner will begin offering an after-hours Service Hotline beginning Sept. 15. This new Dorner Advantage service can be reached at 888.417.3515 and will be monitored by Dorner’s FIT squad of highly trained and experienced service technicians.

This service is designed for customers who have maintenance and service questions outside of normal business hours.

At Dorner, we understand that many of our customers have 24/5 or 24/7 operation hours. We believe that helping these customers around the clock will help to keep the operations running and productivity high. This continuous production will result in lower cost of ownership and higher ROI when using Dorner products and services.

Dorner will continue to provide maintenance and service assistance at 800.259.1510 during normal business hours.

In addition to the Service Hotline, Dorner offers an Applications Hotline where customers can talk with an application engineer during normal business hours. The engineers answer technical questions and help solve customer application challenges free of charge at 800.351.8712.

Dorner Advantage is a program of action, support and service that contributes to the customer’s experience. In addition to the Applications and the new Service Hotlines, Dorner also provides an industry-leading, 10-year, limited warranty, the fastest delivery time in the industry, and a FIT program that ensures the customer’s equipment is installed correctly and continues to operate productively.

 

iDrive Finding its Place in the Market

The new iDrive has received great response since its launch in June. The market has realized firsthand what the iDrive has to offer. By integrating the motor, gearbox and motor controller into a single space-saving package in the low-profile frame of a 2200 Series conveyor, the iDrive can fit almost any application.

iDrive Video

Watch the video to see a traditional 2200 Series conveyor transform into the new iDrive!


Come visit Dorner’s booth at Pack Expo!

October 5-7
Las Vegas, NV
Booth C1231

Save $60 - FREE online registration with this Dorner Comp Code: 47H42

Pack Expo

 

 
         
 
         
  Dorner Mfg. Corp - 975 Cottonwood Ave, P.O. Box 20 - Hartland, WI 53029 USA
news@dorner.com - 800.397.8664 (toll free) - 262.367.7600 (phone) - 262.367.5827 (fax)