Application Engineer is responsible for maintaining the highest level of customer & distributor satisfaction by providing responsive, professional and technically sound conveyor solutions and quotations as well as application assistance and guidance. Working in a team environment, this individual supports customers, distributors, Regional Managers, National Account Managers, and other sales support teams by promptly responding to inquiries and requests for quotes. This position creates proposal drawings (CAD) as needed and assists with customer product testing.
- Strong verbal and written communication, customer service and computer skills
- Must thrive in a fast-paced environment interacting with a variety of internal and external customers through phone, email and in-person
- Requires strong mechanical aptitude, problem-solving skills and desire to assist customers in finding the best Dorner solution for their unit handling needs
- Associates or Bachelor degree in a technical field or equivalent experience required
- AutoCAD experience preferred